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Mission & Vision

OUR VISION

The vision of Total Health Pharmacy is to be the finest Pharmacy in Canada

OUR MISSION

The mission of Total Health Pharmacy is to provide superior pharmaceutical care and service to our clients, enabling them to achieve and enjoy a higher quality of life.

OUR VALUES

Excellence in Service

We pledge to provide the highest quality of service and pharmaceutical care to our clients by considering each individual’s unique therapeutic, pharmaceutical, and personal needs

Respect

We recognize and respect the rights of each one of our clients to receive the best possible care and service, including providing medications in a timely manner and addressing any questions or concerns quickly and courteously. We conduct our service in a manner that is respectful of our clients’ confidentiality and rights.

Teamwork

Through the dedicated work of each of our staff members, along with conferencing with doctors and other health care professionals, we have realized great success in creating an improved quality of life for our clients.

Partnership

We seek to reach out to, and embrace, the greater communities we serve by actively engaging in opportunities and partnerships to further improve life for others.

Accountability

We acknowledge our responsibility to provide medications accurately and to counsel our clients about the proper use. We always check possible drug interactions in a precise and efficient manner.

Leadership

We consider our leadership in the field of community pharmaceutical service to be a great responsibility. We promote a climate of excellence in which we are constantly working to improve our existing practices to meet and exceed the expectations of our clients.